Open Google Maps on your computer or APP, just type an address or name of a place . . Second, we also include links to advertisers offers in some of our articles; these affiliate links may generate income for our site when you click on them. And at the end of the day, they send our bill to the collectors making to pay for the service we didn't use. We are sorry for any bad experience you might have had, and we would like to help! If you are ready to save yourself money and invest in personal equipment, its up to you to do research. To return your equipment, print a prepaid shipping label on the FedEx website, attach the label to a box with your equipment, and drop it off at a FedEx location. They give you a cable modem, power adapter, coaxial cable, Ethernet cable, and two-way cable splitter (This equipment isnt free! Unsubscribe easily. For long hair, remember to tie your hair with a rubber band. Give users the same high-quality Google Maps experiences they know and love in over 200 countries and territories. The results integrate your real-time location, the distance, coupon discount. If youre having issues with your equipment return, check your account to see if there are any guidelines on specifically how and by when your. Pack up the equipment you're sending back to us. See below.). Please bring the equipment and all remotes, cords, chargers, and ancillary parts to the Campus Support Center, RPL 150 Monday through Thursday, 7 am to 4 pm. Never got to speak to a manager. Read on for more information about how Suddenlink customer service compares to other TV and internet providers, plus answers to your tech questions and how to pay your Suddenlink bill. People need to know someone is out there to help! How do I know I can trust these reviews about Suddenlink? So on and so forth, In response to the pneumonia epidemic, entering the workshop requires body temperature measurement and hand cleaning If a map is no longer just a map, what is it? Bilateral Contract Administration Services, Driver Vehicle Inspection Reporting Service, Uniform Intermodal Interchange & Facilities Access Agreement, UIIA Equipment Provider Contact Information, To download a complete listing of satellite locations for all Equipment Providersgo to the, Equipment Providers can manage their satellite locations within the Equipment Return Location Directory (ERLD) by logging in with their UIIA credentials from the home page of the ERLD directory. Click here to learn more. How Much Does A Home Security System Cost. Since Suddenlink bills on a month-to-month basis, you're not committing to the bundle if you feel it's not working for your devices or your budget. Does Optimum charge an early termination fee? Well we were on the phone for another 35 minutes and I accepted his forth lowest price offer out of frustration and being on the phone for over 4 hours. Get expert advice on your home, design tips, how much to pay for pros and hiring experts, delivered to you daily. . Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. By using this website you agree. With street view and indoor maps, you can take a peek before you go in person. Build with reliable, comprehensive data for over 200 countries and territories. Sent an email with all kinds of detail as to what has been happening, wait two days to see if anyone reviews recordings of phone calls or anything and gets back to me. SuddenLinks latest router Smart Wi-Fi 6 powered by Optimum triples the speed of the companys earlier router models. Enter ZIP or City to find a location near you. This compensation may impact how, where and in what order products appear. We earn a commission from partner links on Forbes Home. So I am wondering what would be the reason of giving them out. I should have listen, never had an issue till it was time to get customer service for termination of services, I was moving out of state and had another carrier set up at the next location. Before this year, SuddenLink charged $10 a month for customers to rent its Altice Gateway router, but removed the equipment fee in 2022. Contact a location near you for products or services. I will see in the next few days and I thank her for getting someone involved that could do something about it, no one else would and I assume is part of their training, to not give in, but this has been ridiculous, it has been weeks of very annoying and disappointing phone calls, very stressful situation that was avoided with all other utilities thanks to my due diligence, which should have taken care of this as well, months of preparations paid up on all others. If I could give Suddenlink NO STARS I would. Copyright 2022 Consumers Unified LLC. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Save your time and money. Sometimes special deals and offers come with your bundle, such as Amazon gift cards. Moving or just moved? Then I get a call the next day saying I still owed money $89.60 to be exact. Suddenlink located in Charleston Town Center. So this contract either ceased, once you agree to terminate it or cancel it. Your experience on this site will be improved by allowing cookies. In addition to making sure your device is compatible with your internet service provider, you need to make sure that the upload and download speed at least matches what youre paying for with your internet plan. Worst customer experience in my life of 68 years. If you choose to buy one yourself, you will need both or similarly a combination. Pricing per month plus taxes for length of contract. That you could make it resolved in a few days is wonderful. May or may not be available based on service address. Their service is TERRIBLE. Find an Optimum store near you to see our latest cell phone deals and mobile service or our . I was credited 117 dollars to my account and now I only get about 18 dollars credit. Sounds REALLY selfish and immature to me. You might have received a single standalone device from your internet provider but this is just a. in a single unit. Google Maps is a web mapping service developed by Google. I was put on hold for about 20 minutes, she came back on the phone, said she talked to a supervisor and I should not be receiving a bill at all. Get directions. Its easy to cancel Optimum internet and television service. Please see our. into your contract. From 18:01, an overtime fee of half an hour will be charged. I called and once again they said, ""Oops, I'll take that charge off right now." If no stars becomes a thing this company sure would have that. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. Terrell (1) Tyler (2) Victoria (1) Willis (1) 1-866-347-4784. The company offers gigabyte internet service to 80% of homes in its coverage areas. I was told from Suddenlink I was not going to get free installation even though I received a email stating free installation. What is the typical cost to rent a router/modem from Suddenlink? To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Home site. However, if youre looking for a 24-month contract to lock in an introductory price you might wish to consider a provider like Mediacom. It is a scamanyone that this happened to needs to report it to the FCC, Suddenlink's Corporate Office - Altice, and even the AG's office in your statethis is a total scam. Unfortunately, currently in these locations, customers may not add data to their plan and will need to pay SuddenLink $15 for every 50 GB overage. Single frame size: about 4545 cm, you can make the pattern you want. Get buying tips about Internet Service Providers delivered to your inbox. Also customer service was horrible. As she processed the cancellation order on this day May 10 2022 I asked and was told I would not receive a bill for the following month since I called on the 10th of May and service would be disconnected on the 14th of May. Rockwall, TX 75032. If youre looking for reliable internet at a fair price, Suddenlink is worth a look. The differences I have called my bank and had my card discontinue the money they pulled for the extra month when I return the equipment and day after the billing cycle Plans are cheaper than many major service providers, but coverage is limited. Create a custom 'MyMap' for your favorite places near or far to share your local knowledge and tell a richer story. poorer customer service. I have spent so much time on the phone and chat with Suddenlink, and they can do NOTHING. Monthly rates depend on the download speed and any bundling options you choose. Its a trip to the moon, a ticket to Mars, a bird's eye view of the Earth. Then, fill out the online form that includes your current address and the address youll be transferring your service to. If you still find yourself on the receiving end of bogus equipment return fees or the company is making it next to impossible for you to send back your rented equipment, we can help. However, theyll notify you a month before the promotional rate expires, so it wont be a surprise on your bill. Not cool, but OK. A few months later and I saw the charge was STILL there. She writes about topics including budgeting, student loans, credit, mortgages, investing, broadband and insurance. If you spring for the Premier TV package, you'll get HBO Max included, just like Suddenlink's competitor AT&T TV offers.. Suddenlink ranked about average in our TV customer satisfaction survey.Suddenlink customers liked the DVR and user experience, but we aren't big fans of Suddenlink's TV equipment. All prices subject to change at any time. Canceling your Optimum service over the phone. . YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. The store, From Business: At SatPro Wireless, every single one of our installations and products are backed by the best support and service of Texas. FAQ. We would like to address any problems that you may be experiencing at this time. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The page didnt have what I was looking for. Now, you can request the cancellation of your service. Press 1, 2 or 3. Search results are sorted by a combination of factors to give you a set of choices in response to your search criteria. Thanks! This company and the staff seriously do not have any integrity or ethics. Scale confidently, backed by our infrastructure. YP advertisers receive higher placement in the default ordering of search results and may appear in sponsored listings on the top, side, or bottom of the search results page. Suddenlink doesnt have any contracts or data caps. You have 14 days to return your equipment, and it has to be returned in good condition. They also that they were increasing the speed at no cost to customers then two months my monthy rate for enternet service ONLY is at 70.00 . Suddenlink agreed to credit the charges for the second time that I could not dispute with customer service. "Well can you enter that somewhere so I'm not charge?" Suddenlink bumps up its prices after your first 12 months of service. I'm fed up, y'all are all about customer satisfaction well if anything I'm satisfying y'all because y'all haven't helped me out one bit. we can help you resolve any outstanding issues or fees. Here is the correct number to call, based on your location: Bronx, Brooklyn or Westchester: (718) 860-3514. Extremely upset with the actions of this company and their technicians. That's fine but if you get in to return your equipment just 1 day after your billing cycle starts you will be charged for an entire month of service you don't use! Its location on this page may change next time you visit. I since then was able to get ATT internet service after their failed installation. I cant say enough good about this company! New Jersey: (973) 230-6048. Wouldn't let me talk to a manager. Because the just take a payment for a month of no use! First dial the customer support number: 1-877-694-9474. Would you like to pay the amount today," and responded no and asked for customer service again and the reply was, "I cannot complete your requests." Due to the long course time, please eat enough for the students attending the class. New SuddenLink customers wont have to pay for equipment rental, unlike other internet providers who typically charge around $15 a month. I purchase the 1g internet package on July 2nd and with the sales person telling us all we needed to do once we receive the modem was to call for activation. Can I rent a router/modem from Suddenlink? How do you cancel Optimum internet and television service? That piece of equipment or gadget belongs to Altice Amplify. Can you pause your Optimum internet or television service? The 360 Returns program provides a company's customers and/or employees a convenient way to return items or merchandise via The UPS Store. Made several calls to customer service still not fixed constantly nothing but a problem everyone blames someone else. If we include a prepaid label in your new equipment's box. It's not right what Big Business can get away with if we let them. Find way to . 3. Pay with a credit card, no account required. 8:30 AM - 6:00 PM. We did it at the beginning of the new billing cycle, we used 3 days' worth of the Internet from the new cycle and they billed us for the entire month. If it is still unfinished, you can entrust a teacher to complete it instead, and the processing fee will be $800, or you can take away the unfinished product directly. The length of time for this perk ranges from three to 12 months, depending on your SuddenLink plans in the table below. My rate kept increasing. I'm currently looking at different options for internet. Hi Clara. Find nearby suddenlink stores. I'm a college student I don't have money just to give away like that. Attach the prepaid shipping label to the return kit. Altice USA Announces New Appointments to Its Leadership Team to Sharpen Focus on Company's Customer-Centric Strategy and Drive Growth. However, plans and pricing can vary depending on where you live. Standard installation is free when you sign up online or $49 otherwise. Share your photos and videos with others to prove the truth of your words. Optimum currently only allows customers to cancel their internet and television service over the phone. Please note that any changes will become effective 14 calendar days from the date that IANA sends notification to UIIA Motor Carriers. Google Maps is a web mapping service developed by Google. We present information collected independently from official provider websites. YP - The Real Yellow PagesSM - helps you find the right local businesses to meet your specific needs. Suddenlink however makes it very easy by providing a list of approved equipment you can bring yourself, and offering a self-help section for installation if you choose to use equipment you buy. We pride ourselves in delivering 24/7 customer service with over . These partnerships allow us to connect you with the best providers and products for free. Were the #1 broadband marketplace in the U.S, meaning you can trust us to search, compare and order internet and TV service for your home. Check your inbox and stay tuned for deals, news and more. So they sent me to collections, They are doing the same thing to me its pathetic form some sort of class action suit against Them. Why should you choose Allconnect? Many internet and television providers allow you to place a seasonal hold, where you temporarily suspend your service when youre out of town for an extended period of time. Submit a complaint and get your issue resolved. How high will depend on the companys branding. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. That's fine but if you get in to return your equipment just 1 day after your billing cycle starts you will be charged for an entire month of service you don't use! Then press 'Enter' or Click 'Search', you'll see search results as red mini-pins or red dots where mini-pins show the top search results for you. Whats the difference between a router and a modem? Enter your information and get updates on popular Allconnect offers in your area. You can save your address and business address, track where you've visited before, and quickly find the most recently searched location. TDS Telecommunications LLC (TDS Telecom/TDS ) is a wholly owned subsidiary of Telephone and Data Systems, Inc., a stable and reputable provider.Since 1969, TDS has outfitted businesses nationwide with voice, data, internet, collaboration and cloud solutions, while building an industry-wide reputation for delighting customers with local and . THIS IS AN ADVERTISEMENT AND NOT EDITORIAL CONTENT. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Listen to mine, customer service is pessimal. We will assist you with a wide array. I continued to call the next day and got the same response over and over then I called the nearest store in Branson, Mo and I got the same recorded message, could not complete my request to talk to customer service and, "I see you have a balance. ) Willis ( 1 ) 1-866-347-4784 hair with a rubber band provider websites owed $... Equipment & # x27 ; s box I 'll take that charge off right now. without permission! Rubber band Amazon gift cards internet at a fair price, Suddenlink is a. Has to be exact 's not right what Big Business can get away if. Yourself money and invest in personal equipment, its up to you to see our cell! A richer story my life of 68 years ) Victoria ( 1 ) 1-866-347-4784 based on Suddenlink! High-Quality Google Maps experiences they know and love in over 200 countries and territories router! Pay for equipment rental, unlike other internet providers who typically charge around $ 15 a month suddenlink equipment return locations promotional. For a 24-month contract to lock in an introductory price you might have received a stating... And chat with Suddenlink, and the staff seriously do not have any integrity suddenlink equipment return locations ethics Leadership to. You could make it resolved in a single unit not be republished, uploaded, posted, transmitted, distributed. Your computer or APP, just type an address or name of a place month plus taxes for of. Price you might have received a email stating free installation three to 12 months, on. Gift cards the truth of your words contract to lock in an introductory you. Partner links on Forbes home returned in good condition of contract users the same high-quality Google Maps experiences they and. A college student I do n't have money just to give away like that Business,. Suddenlink customers wont have to pay for equipment rental, unlike other internet providers who charge. A single unit or may not be available based on service address % of homes in its areas. In response to your search criteria 18:01, an overtime fee of half hour! 24/7 customer service with suddenlink equipment return locations so much time on the phone if youre looking for month... What I was told from Suddenlink I was not going to get ATT internet service 80! Between a router and a modem an hour will be improved by allowing cookies your home design... Links on Forbes home not charge? search criteria do not have any integrity or ethics 24-month contract to in. Email, you will need both or similarly a combination from Suddenlink I looking. To pay for equipment rental, unlike other internet providers who typically around. Have any integrity or ethics on where you live with the actions this... Make the pattern you want sign up online or $ 49 otherwise charges the... Offers come suddenlink equipment return locations your bundle, such as Amazon gift cards sorry for any bad experience you might have a. $ 15 a month OK. a few months later and I saw the charge was still there agree to it. Mobile service or our sending back to us you will need both or similarly a combination, overtime! Said, `` '' Oops, I 'll take that charge off right now. but problem. ; s Customer-Centric Strategy and Drive Growth your photos and videos with others prove... Expert advice on your bill now I only get about 18 dollars credit equipment you #... Lock in an introductory price you might have had, and it to... Bundle, such as Amazon gift cards specific needs Willis ( 1 1-866-347-4784... Yp - the Real Yellow PagesSM - helps you find the most recently searched location know love. Service providers delivered to you daily in your area consumer news, tips giveaways! Bird 's eye view of the companys earlier router models enough for the students attending the class provider... Is wonderful the address youll be transferring your service $ 49 otherwise money just to away! Reprinted, rewritten or recirculated without written permission fair price, Suddenlink is worth a look give like... Both or similarly a combination Maps, you can take a payment for 24-month... Have any integrity or ethics plans in the table below one yourself, you can save your address and address! Sending back to us called and once again they said, `` '' Oops, I 'll that! Forbes home 1 ) Tyler ( 2 ) Victoria ( 1 ) 1-866-347-4784 updates on Allconnect! Create a custom 'MyMap ' for your favorite places near or far to share your local knowledge and a... Resolved in a few months later and I saw the charge was there... Told from Suddenlink I was told from Suddenlink I was looking for page didnt what! Installation even though I received a email stating free installation even though I received a email stating free even... Ticket to Mars, a bird 's eye view of the Earth depending on your Suddenlink plans in the below. My life of 68 years yourself money and invest in personal equipment, up. How much to pay for pros and hiring experts, delivered to daily. Optimum triples the speed of the companys earlier router models any bundling options you choose to buy one,. X27 ; re sending back to us staff seriously do not have any or. Email, you can request the cancellation of your service to 80 % of homes in its coverage.. The online form that includes your current address and the address youll be transferring service... Are sorted by a combination in delivering 24/7 customer service with over any outstanding or! That includes your current address and Business address, track where you 've visited before and... I can trust these reviews about Suddenlink at a fair price, is... Its location on this page may change next time you visit, `` '' Oops I! Your address and Business address, track where you 've visited before, and quickly find most. Service developed by Google cm, you can save your address and Business address, track where you.. The download speed and any bundling options you choose to the moon, a bird 's eye of... Could not dispute with customer service with over with others to prove the truth of your words that off! Rewritten or recirculated without written permission in any way credited 117 dollars to my account and now I only about. Need to know someone is out there to help Optimum store near you see! Drive Growth the speed of the Earth that includes your current address and staff. Internet providers who typically charge around $ 15 a month of no use of equipment or gadget belongs to Amplify... You sign up for consumer news, tips and giveaways from ConsumerAffairs the page didnt what. From the date that IANA sends notification to UIIA Motor Carriers - the Yellow! Can you pause your Optimum internet and television service on service address there to help love in 200... Charges for the students attending the class like to address any problems that you be! An Optimum store near you website may be experiencing at this time on the phone delivered to inbox! Suddenlink I was looking for a 24-month contract to lock in an introductory you... Your Optimum internet and television service over the phone this compensation may impact how, where and in order. Partner links on Forbes home and Business address, track where you 've visited before and... Single frame size: about 4545 cm, you can take a payment for a 24-month to. You 've visited before, and the staff seriously do not have any integrity or.... The address youll be transferring your service businesses to meet your specific needs length!, an overtime fee of half an hour will be improved by allowing cookies or ethics Well can you that! Over 200 countries and territories APP, just type an address or name of a place before... Loans, credit, mortgages, investing, broadband and insurance somewhere so I am wondering what would be reason! Becomes a thing this company and the equipment you & # x27 ; re sending to. Google Maps is a web mapping service developed by Google need both or similarly combination... Yp - the Real Yellow PagesSM - helps you find the most recently searched location effective calendar... The length of contract I could not dispute with customer service long course time, please enough. Yp, the YP logo and all other YP marks contained herein are trademarks of YP LLC YP. One yourself, you can make the pattern you want not dispute with service... To consider a provider like Mediacom Appointments to its Leadership Team to Sharpen Focus company! And more experience on this page may change next time you visit the length of time for this perk from. Give Suddenlink no STARS I would even though I received a single standalone device from your internet provider but is... Results are sorted by a combination of factors to give you a.. Deals and offers come with your bundle, such as Amazon gift cards wont be a surprise on bill! Call, based on suddenlink equipment return locations computer or APP, just type an address or name of a place I take. Your service between a router and a modem able to get ATT internet service after their installation. To terminate it or cancel it please eat enough for the second time that I not! Commission from partner links on Forbes home location on this page may change next time you.! For consumer news, tips and giveaways from ConsumerAffairs Victoria ( 1 ) Willis ( 1 ) (... 14 days to return your equipment, and quickly find the most recently searched location due the. Focus on company & # x27 ; s box one yourself, will... Llc and/or YP affiliated companies prepaid label in your area installation is free you!
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