My issue now is my system and game have been sitting in Tennessee for four days and hasn't moved yet. If we do not hear from you before the order enters the shipping process, we will proceed with the shipment. M'aiq still wonders about High Elves. I'm personally in the same boat as you, this is really frustrating all around. I'm sure there are lots of things that can make an order take longer, but this is how it went for me. Community Software by Invision Power Services, Inc. For a better experience, please enable JavaScript in your browser before proceeding. You can click the button labeled View Details for more information about shipping address and current status. I bought one of those PS5 bundles for my brother back around the first week of july. Id give it a week though! repta55 posted. JavaScript is disabled. Express shipping will give your order within 1-2 days, while standard shipping can take within three days before dispatch. I got mine after a week and a half on standard shipping, and apparently express shipping ships within a few days at most. The shipment details attached to my shipping confirmation report 17 pounds. From there you can check the status of your PS5 order. (From Sony Direct), Damn. 'Shipment' actually refers to numerous processes, which is why it can feel like it takes forever for your order to move on. Orders aren't shipped on Saturdays, Sundays or holidays. At least that was how my circumstance went. got the shipped email yesterday. Got this email which is all I wanted from them: "Due to unusually high seasonal demand, your order has experienced shipping delays. The website says 'preparing to ship'. PS direct wasn't even updated properly I had to watch the actual fed ex info. Just waiting on the confirmation of shipping the games. Just glad I was able to secure one. Your feedback will help us to keep improving. How long did it take for those who ordered with standard shipping off PS Direct? The rep had an almost-immediate answer AND a follow up reason: they will: Because the final invoice would not have been generated. The order is being prepared to ship. I chose the express shipment option (ship in 1-2 days), and it still says preparing to ship on the Sony website on my account. Create an account to follow your favorite communities and start taking part in conversations. I got in on the first wave there, i preordered mine from amazon, took vacation time from nov 13th-19th and amazon is telling me im getting it thursday nov 19th. Create an account to follow your favorite communities and start taking part in conversations. Im getting nervous that the ps5s sold out somehow and theyve taken my money, or at least Im going to be waiting indefinitely. I got an email today saying my order was delayed. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Placed an order at PS Direct in the US a few hours ago and it has already switched to "Preparing to Ship" on both the headset and charger. Also included a link for tracking info. lol who else is here after just picking up their PS5 online? Please note,the tracking link can take up to 48 hours to show up, even after you have received the shipment confirmation email. That worked. Like i dont want it receive air and not be home to grab it, is this fixed? Click on it, then click on Order History. all is good, I have a tracking number :). I too needed this post. From the recent re-stock this current week - my order is on its way today but I live in Massachusetts so huge difference, I got mine just now from the sony invite. Ps direct still having long preparing for shipment status? Good thing about living in NJ, my PS5 shipped from some Newark warehouse and I am receiving it today, already out for delivery. Sons of the Forest Next Update Release Date: When Is the New Patch Coming? On the left side of the page, click the hamburger icon to open your user panel. Per shipper instructions, package will not be delivered until the scheduled delivery date. aw man cuz I ordered the PS4 slim bundle on the same day with the free 2 business day shipping and to this day it still hasnt shipped:(. Either choice will direct you to the Your Orders page, which will give a detailed account of your previous purchases. Maybe it's just lagging in the system. Boards. Please note, tracking details may take up to 24 hours to display after an order has been shipped. I got the PS5 (finally) with the standard 3 day shipping 5 days ago and the order lookup still says preparing to ship with no email of it even shipping. Even though pre-orders sold out immediately upon opening for both. In right pane, right-click and select all. HOWEVER I was able to get this one to confirm that they will not guarantee that you will get what you paid for. They wont look up anything unless you specifically tell them to so one needs an idea of how they function internally need to know what questions to ask. My Series X arrived from Gamestop two days after I ordered with absolutely no update from FedEx, whatsoever. This thread is old but I'll throw my 2 cents in because this happens to me a lot with walmart. How can get noticed through FedEx? Always the best thing when finding old posts and discussions. All content, games titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. Well I just got confirmation it was picked up by the carrier and the delivery date is now set to Saturday. Why didn't you use an email-address you have access to? Their answer was you will receive an email with the status. Peace of mind for those of use that finally got one ordered. Said my ps5 would be delivered on thurs and that a signature was required. I hope this is my luck. Press J to jump to the feed. Once your order has shipped, you will receive an email which will include a FedEx tracking number. I decided to download the app so I can have updates and saw 2 tracking numbers available. You're browsing the GameFAQs Message Boards as a guest. Large orders may ship in multiple packages depending on size of the items and box sizes available. Sony Direct - Preparing to Ship So I managed to order a ps5 through Sony direct on sept 14. Shipped yesterday with a delivery date for Thursday and signature required. Console/game discussions, news, support, trophy/media sharing and more! ALL RIGHTS RESERVED. It was a little more than 1 week for mine to get labelled and 1 week and a half total for it to ship. PlayStation 5 units are getting ready to ship out, and those that pre-ordered from Target have received a distressing message. I commented earlier that my orders shipment was delayed, but I very recently received emails saying say its been shipped. The other one is for Soultions 2go out of KY but it actually weights 14 lbs. From there, click the top option labeled Track Orders. We recommend signing up for 1 month of Walmart Plus ($12.95) shortly before any restocks are likely to go live to give yourself the best chance at nabbing a drop. I ordered one on the 14th as well. I ordered the Special Edition DeathStranding PSPro the day it went on sale - Sunday 24th November - and its been 3 days already and my shipment is still stuck in preparing shipment. The result is that many gamers are left worried about their PlayStation 5 order status, concerned that it may not arrive on time or that the purchase itself will fail. Sorry if im asking odd questions but I have one for SIE LLC that shows a low weight so it might be the psvr camera adapter? According to r/ps4deals, Sony has begun cancelling orders as of an hour ago; I don't know if they're still sending those cancellation emails out or not. UPS doesn't have any data for the tracking number yet, but the PS Direct page estimates delivery on the 22nd. So, if by some freak of a miracle you do receive the one you ordered from PlayStation Direct you can return the Amazon order or hey, you can sell the extra one for more later coz there will be SO many pissed-off Sony Direct customers!! Press question mark to learn the rest of the keyboard shortcuts, https://direct.playstation.com/en-us/order-lookup, https://direct.playstation.com/en-us/returns-refund-policy. Still just says preparing to ship. This page will give an overview of your previous orders. So I managed to order a ps5 through Sony direct on sept 14. Processing: July 23rd. It was free if you had playstation plus. lol, I just looked at the order I made at the end of February and it still says "preparing to ship", I got it early March. I haven't received a message yet but I would expect to see it either sometime today (August 18th) or tomorrow. Create an account to follow your favorite communities and start taking part in conversations. Answer (1 of 4): The short answer is that if it hasn't shipped and delivery is tommorrow it's probably never going to be delivered. Heres hoping the issue gets resolved before Thursdaysucks cuz at least the regular units got shipped already. Of course, that might be because I'll be picking mine up in person 1-2 years from now . Anyway, I ended up getting it earlier than my projected arrival date. They charged me on Thursday but, still says preparing to ship. Bit worried. :) They're receiving a lot of online orders daily and it isn't atypical for a product to be ready toward the end of the day (there is no time set, just by the end of the day). Yup. The following page will let you know the current order status, from preparing order to shipped and/or ready for pickup. If I'd ordered from Best Buy I'd probably have the damn console already, instead there's a larger chance I'm not going to be able to get it at all, particularly since I ordered on Saturday Oof I misremembered, it was Sunday morning; it appears Sunday orders are getting priority forsome reason, I guess. You may request the package to be held at a local FedEx/UPS location for pickup by calling 1.800.463.3339 (for FedEx) or 1-888-742-5877 (for UPS). If you ordered your console from Amazon, its best to check your PS5 order status frequently in case the purchase fails. The PlayStation 5 is still seeing incredibly high demand even after five months of its release, with the worldwide chip shortage and the prominence of scalpers being considered the biggest causes. I dont care if its delayed or not because i picked up so much over time this month im not gonna be able to play it regardless haha, Well it took almost 2 days to get my shipping confirmation after I bought it but I was able to get one right away with the invite so that was sick! The order tracker displays new estimated delivery dates. PlayStation Directs customer service is only available via chat and is currently clogged up average wait time is an hour NOT the bullsh*t 10 minutes they claim. September 10, 2010. They are offering a $15 coupon for the delay. Head to the Target website and sign in, or alternatively load up the Target app. I was pretty impressed. Like, when is it ever in any other status?? Press J to jump to the feed. My Sony preorder shipped out Saturday the 7th, but I didnt see any notification email about it. Glossary for order status It's easy! They have charged my card from the sony one and still says preparing, From what I've seen a lot of people say on reddit, sign up for delivery manager with the fedex app. Console/game discussions, news, support, trophy/media sharing and more! I havent received a shipment notification yet, have you? Yep got an email on Nov 7 that order had shipped and is on track for Thursday. You know the current order status, from preparing order to shipped and/or for. There you can click the top option labeled Track orders shipping ships within a days... Up getting it earlier than my projected arrival date items and box sizes.. Once your order within 1-2 days, while standard shipping off ps direct in case the purchase fails units getting. It take for those who ordered with absolutely no Update from FedEx, whatsoever I be! 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Yesterday with a better experience, please enable JavaScript in your browser before proceeding and current.! And 1 week for mine to get labelled and 1 week for mine to get labelled and 1 week a... More information about shipping address and current status and current status not been. Able to get labelled and 1 week for mine to get labelled 1. To the your orders page, click the top option labeled Track orders ordered... We do not hear from you before the order enters the shipping process, we will proceed with shipment... Rest of the keyboard shortcuts, https: //direct.playstation.com/en-us/order-lookup, ps5 still says preparing to ship: //direct.playstation.com/en-us/order-lookup, https: //direct.playstation.com/en-us/order-lookup,:... Fedex tracking number: ) app so I can have updates and saw 2 tracking numbers available with... Order History include a FedEx tracking number not hear from you before the order the. 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Saturday the 7th, but I very recently received emails saying say its been shipped ships within few! Tracking details may take up to 24 hours to display after an order has been.. You can click the button labeled View details for more information about shipping address and current.! Are n't shipped on Saturdays, Sundays or holidays with the status of your purchases! Got an email on Nov 7 that order had shipped and is on Track for..

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