I have had several sellers cancel sales on me, almost immediately after I purchase something. I have trick to mark your items shipped.. but first, You send cheap items using stamp with TRUSTED buyers only with good ratings after you let them If buyers are paying, youll want to research the cheapest rates so you can provide these to buyers (to help drive sales). Reddit and its partners use cookies and similar technologies to provide you with a better experience. But I also am taking into consideration that life happens and maybe they aren't ignoring me? This was my first purchase, and the seller took 5 days to ship, yet Mercari allowed the Sellers in Alaska and Hawaii may only ship via USPS. This Mercari shipping option is suited for bikes and guitars but not too much larger. When shipping by yourself, Mercari requires you to take a few extra steps, including: Want to offer insurance on an order? Sorted my problem within about 10 minutes with no charge! Letting go has never felt so good its almost as good as finding your new favourite thing. Here are the steps for using Mercari Pack and Ship: Mercari lets merchants ship any way they like. Package the product, print the label, and attach the label. By contrast, shipping yourself means finding your own shipping service. A good option would be the free shipping boxes provided by top courier services. So how does Mercari shipping work? () + what i wanted at a very reasonable price and delivered few days before the promised ETA! WebMercari Canceled My Order After I Shipped I'm not too pleased. Then after return is complete and your refund is processed, Mercari does not allow the buyer to rate the sleazy Well, it depends. If you found this article informative, you may enjoy the following: Simplify and save with our all in one shipping software, Terms of Service| Privacy Policy| Vulnerability Disclosure Policy. Press question mark to learn the rest of the keyboard shortcuts. If you use Mercari Prepaid, Flat Rate boxes are available for free from USPS or FedEx. I originally thought that too but tracking is updated and package will be delivered tomorrow. There's a "Purchase Protection" badge on the listing. Good going Mercari! At the end of the day, the Mercari shipping option you choose has a big impact on your earnings. You'll get your money back if Facebook sides with you on their final decision, which is already irrevocable. If youre going to pay, especially on oversized packages, its always nice to save on shipping. Item received was damaged or significantly different from what was posted on the listing description and/or its accompanying images. Mercari lets you ship in one of three ways: Mercari Prepaid and Mercari Pack & Ship are certainly the most convenient options. Select the relevant order. Press question mark to learn the rest of the keyboard shortcuts. With Easyship, you can save nearly 20% off Mercari shipping rates. Step 1: Ask the Seller to Decline the Offer Step 2: Ask the Seller to Cancel the Transaction How to Message a Seller on Mercari Step 1: Go to the Product Listing Mercari shipping services are limited to those who have physical addresses in these countries. Heres a full breakdown of all the Mercari shipping options. Its smart to consider the cheapest shipping rates when deciding how you want to ship. Packages over 45" may attract an additional courier surcharge of up to $120. Get all the details about Mercari shipping, including shipping options and the cheapest rates. I usually do a research about the item and Jomashop's prices were very competitive. Once your iPhone sells, Mercari suggests a list of shipping boxes that correspond to the size and weight of the item. Choose the order with the tracking information you want to change and scroll down to the package you want to edit. Im having the same issue and not sure what will happen. Do your best to convince the buyer to cancel the order on your behalf. It could be a problem with the inventory (e.g., listed an item that's already sold) or changes in the condition of the listing (e.g., the item got damaged before they dispatched it to the buyer), to name some possibilities. I have about 75 sales done on Mercari and this is the first time this has happened to me. The benefit of this is being able to access cheaper shipping rates than whats offered by Mercari. To calculate the volumetric weight of your package, youll need to find the total volume. Interesting question and there are many answers: 1. Priority Mail is also only insured to $50, as opposed to Mercaris $200. If you bought something from a business to be delivered, its the sellers responsibility to make sure the item is delivered to you. But if the item is not as the seller described it, then your return would be processed. I got "" + Ive made over $40,000 on Mercari. Its one of my favorite marketplaces for moving smalls (to me, thats pretty much anything with a profit margi It is one of the two metrics determining your Shipping Performance the other metric being Missed Handling Rate (orders canceled or not shipped within three days). Any idea why Mercari would cancel and delete your listing in the first place? I was wary of taking it to the garage after my experience with the previous one, but Formula 1 was so helpful. In section 3, well discuss whether this is the most affordable option. Select Delayed Order to cancel the order. Each company will have different terms and conditions that dictate the cancelation process as well as potential fees associated with canceling. WebReceived a damaged package and Mercari refused to provide a refund or return the item. WebThen Mercari's return process is so lengthy that it is difficult for the buyer to complete the return within the 3day window! Used to frequent fragrancenet, but the shipping and quality of service is abysmal to say the least. Mercari shipping boxes come in three sizes: small, medium, and large. Reasons: 1 Prohibited Conduct Warnings Reasons: 1#Initiating instant withdrawal for sales funds over $1000/+, Merc requires your Valid State ID or DL verified before an instant WD can be made, if over 1k they freeze acct. If your order remains unshipped by the 21st day. Contact them and include the tracking info. However, I'm not entirely sure my package ever shipped. Ship within 3 business days of the purchase date, or risk losing your Mercari shipping protections (insurance and tracking) Confirm your shipment in the app to let the buyer know its on its way. , it maybe ineligible if they haven't scan it but i hope all works out for you. All you need to do is take this shipping code to the nearest UPS Store. WebAnd maybe it simply just needs more time to arrive. WebWhy do sellers not ship or end up canceling an order on mercari? WebAfter placing the order within 1hr or before product had been dispatched you will get an option for cancellations. We forward your question to the customer service team of Mercari U.S., and they will answer in 24 hours! I dont have tracking, but I am also well aware that Mercari orders don't always have tracking so I didn't worry about it for a while. After the product has been shipped you will not get the option Then process their refund immediately. Mercari shipping options are both convenient and include insurance up to $200 plus tracking. But who pays for the shipping label? Ordered from Joma a few times and haven't been disappointed. Cancel. Let them know Select Save. The Japanese version of Mercari is limited to those who have domestic Japanese addresses, while the US version only ships within the US. I know that isn't the seller's fault of course (I wouldnt have even bought the item if I knew I was moving this soon at that time), but the item is just too expensive for me to let it show up at my door after I'm long gone across the country. Keep up the good work Jomashop!! I'm pretty disappointed with my experience because this seller seemed very reputable with almost 2k reviews and basically all of them were positive. Youve joined the 10,000+ brands that use Mercari to sell new or used products. That is if you dont mind printing your own labels and providing the buyer with the tracking number. If this metric repeatedly falls by the wayside, you may be permanently banned from selling with shipping. () + rattling noise. Facebook Marketplace allows both buyers and sellers to cancel an order. It's worth the shot to request your buyer to do it instead because they would more likely approve, especially if you respectfully ask for their cooperation. This is what the message said "Your transaction was cancelled due to an issue on your buyers end.". The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. Stolen credit card? You'll also gain instant access to features such as the following: Ready to start shipping with Easyship? Feel free to use Easyships rate calculator when picking between Mercari shipping options. Get instant access with volume-discounted shipping rates. This option is best if you want to use carriers outside of USPS, UPS, or FedEx or if you have very specialized items that cant meet the shipping box requirements above. Our all-in-one solution gives you the cheapest rates on cross-border shipments, an automated duty, and a tax calculator, plus helps you generate all your customs documents in minutes. WebYou must cancel within 2 hours of purchasing the item, as long as the seller hasnt shipped the item yet. Your product will be sent via UPS Simple Rate, aka flat rate, including insurance for $200 and package tracking. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Edit: This was originally posted several years ago. Since this post, Mercari has done an incredible job of taking the feedback they received and tr On the other hand, your seller metrics could take a hit if you are not mindful of the cancellations you make here and there. Youll also need to generate your own shipping label, as well as send the buyer a tracking number. Mercari recommends the cheapest shipping option based on the item weight and size provided in your listing. Regardless of the reason for FB Marketplace cancellations, you need to act fast and let your buyer know right away. Here are a few Mercari shipping tips to help to get it right from the start. This label can also be accessed on your Order Status page. As a tradeoff for the effort, you could save money on sourcing your own rates. Mercari shipping rates vary based on your package weight and size, and the shipping option youve chosen. If the seller sold the item with onsite checkout and shipping, the order could get canceled by both parties at any time so long as the system confirms that it has not been shipped yet. Packages are limited to 150 lbs with a maximum length of 45, and a maximum width of 20. Your Mercari shipping rate is determined by whichever is greater: the actual weight or the shipping weight also called the volumetric weight. They can also cancel an order automatically if the seller fails to fulfill it within seven days since the buyer purchased it. OneShop is a financial technology company, not a bank. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Choose Mercari Prepaid when listing your item. You turn the receipt in to Mercari CSR. But if it auto-canceled, that would mean that too much time passed. You may have missed your window. If so, () + for couple years now (watches, Sunglasses, Colognes etc.) Save up to 91% off on USPS, UPS, FedEx, and more. Now that you know how important cancellations are, don't readily resort to canceling an order. In the next section, we show you how to find the cheapest rates. Editor, Marcus Herbert. Mercari provides two native shipping options to merchants or lets you ship on your own. What would you guys do? I sold an item last And were here to help. If you want the buyer to pay, the cost of the shipping label will be added at checkout. WebYes, you can typically cancel a shipment once it has been shipped, though this may be subject to the policy of the company you purchased the shipment from. Next, youll print the label, attach it, and drop the package at the nearest USPS or FedEx location. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Tony was the man I dealt with, very professional and polite. You have the option to cancel your order on the 8th day and get a full refund. Dont buy brands you dont recognize List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. If youre shipping internationally with Mercari, global shipping platforms like Easyship can help. Compare discounted rates from USPS, UPS, FedEx, and 250+ global couriers at a glance. Politely and promptly ask them for a favor to do the canceling. I would just cancel and I doubt the seller shipped because theyre supposed to ship with tracking and even if they dont click confirm on their end once tracking receives at least one scan the package tracking updates on the app to shipped. I'm not too pleased. WebThis advice applies to England. cancel Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. WebIf your seller doesn't ship your order within 7 days of purchase. WebIf a seller cancels a transaction after the purchase has been initiated but before the transaction is completed, Mercari reserves the right to charge a cancellation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or shipping labels. I shipped the order before I accidentally canceled it and USPS tracking shows it was delivered. With Easyships free shipping rate calculator, we see that we'll save almost $2 on shipping a medium 4lb box with USPS Priority Mail. Make sure you choose a shipping option that includes insurance, like USPS Flat Rate. Never attempt to cancel an order without communicating with the buyer first. Then almost immediately many seller relist the item for a higher price. I have been using Jomashop "" + On February 5th, I ordered a fairly expensive item ($95 and that was before shipping) and I still haven't received it (February 28th). The OneShop Money Mastercard Debit Card is issued by Piermont Bank, Member FDIC. We forward your request to the customer service team of Mercari U.S., and they will call you back in 24 hours! WebTo cancel an order: Find the "order status" of your order. I have about 75 sales done on Mercari and this is the first time this has happened to me. WebSeller's items get unlisted, orders cancelled by sellers, empty packages returned by buyers who requested a refund. Luckily only once. Now stolen item. The seller is not going to ship it. I tried intercepting the package but it says it's ineligible What the hell Mercari? Contact the company and speak to them, but be prepare for nothing to be reversed as it was your mistake in not uploading tracking information on ti Under "Your Listings," locate the order in question and tap "Refund." WebMercari can & does freeze accounts! You can also use Easyship to insure packages up to $5,000. But I do have my receipt from the post office with the time, tracking, and everything. If we use Mercari shipping boxes, the small box is right for the iPhone. To cancel an order, open your Mercari app, select My Orders & Imagine you sold an iPhone on the Mercari mobile app. Selling on Mercari? Showing results for Show only | Search instead for Did you mean: eBay Community Archived boards and groups 12.2022 Read Only Archive Knowledge Base Buying and Selling Q&A Selling Q&A 100,000+ businesses use Trustindex to collect and display Google reviews easily. You turn the receipt in to Mercari CSR. But if it auto-canceled, that would mean that too much time passed. You may have missed your window. If so, Meet buyers' expectations by being honest in your listing description. Mercari was zero help. I'm being very patient with the package knowing that it is currently winter and there are probably issues with snow and other weather related things that can delay shipping. Sorry to hear that. As they do not seem to be responding to telephone calls or e-mails, you must write to them, by recorded delivery, to formerly reject the goods/cancel the order, under the Distance Selling Regulations. The order was processed using onsite checkout. Create a free account and save up to 91% off on shipping rates! Mercari will confirm with the seller that Its the perfect place to go to declutter or discover items that will breathe new life into your space. Yes. People who get buyers remorse can say anything they want to make up and get refunds and return items. This is why I now video tape everything I dont have tracking, but I am also well aware that Mercari orders don't always have tracking so I didn't worry about it for a while. Click on the Message or Message seller button and shoot a quick Mercari request cancellation message. If you choose to ship an item using your own label, youll need to provide a valid tracking number. No response. Mercari Doesnt Offer International Shipping, The Best Mercari Shipping Rates with Easyship, free shipping boxes provided by top courier services, generate all your customs documents in minutes, Mercari shipping rates vary based on your package weight and size, and the shipping option youve chosen, Mercari Prepaid delivers to all 50 US states using Flat Rate shipping from USPS and FedEx, Mercari Pack and Ship is a great way to ship large, bulky, or fragile items but Easyship offers up to 91% off discounted shipping rates on 250+ courier services, Choose Mercari Prepaid when listing your item, Package the product, print the label, and attach the label, Ship within 3 business days of the purchase date, or risk losing your Mercari shipping protections (insurance and tracking), Confirm your shipment in the app to let the buyer know its on its way, Choose Pack and Ship when listing your item, but only if youre paying for shipping, Select the weight range from the suggestions in the app, Bring the item and your shipping code to a UPS Store location, Your package will be labeled and shipped by the UPS Store; the buyer will be automatically notified that the shipment is on the way, Mail items within 3 business days of the sale, as shipping protections may be nullified after this three-day window, Communicate with the buyer if you can't meet the 3-day shipping window, Save money by shipping lightweight items in poly mailers, Order free shipping boxes from courier services to keep costs low, Compare Mercari shipping rates vs. Easyship when deciding which shipping method is right for you. Select Completed. If it's a particularly busy period and you know you won't be able to ship promptly, let your buyers know right away. WebWhy do a lot of Mercari sellers end up not shipping an item or cancelling an order when they simply could have deleted the listing prior? Plus, if youre sending items that exceed the Mercari Pack and Ship weight and size restrictions, shipping on your own will be your cheapest option. Follow these steps to ship with Mercari Prepaid: Mercari Pack and Ship is a great way to ship large, bulky, or fragile items. A healthy Cancellation Rate is less than 10% of your total orders at any given time. Terrible service, tyre wall bubbled and let air out after less than an hour driving, took it back, the recepionist said it was impact damage, I took the tyre to a different garage who removed and inspected it, it was clearly fitted badely and the fitter had torn the metal beeds which caused the problem, very dangerous and to be told it was my fault is very bad. Facebook will notify you when you're nearing or have reached this mark. The purchased item has no consent from the buyer. So now I'm a little worried. The maximum weight for Mercari Pack and Ship boxes is 150 lbs. We often link to other websites, but we can't be responsible for their content. Create an account to follow your favorite communities and start taking part in conversations. Sign up for its free 14-day trial today! You can save money on your next Mercari shipment with Easyship. The buyer is not honoring the refund policy published on their listing. Now the buyer claims she hasnt received it even though the tracking shows delivered. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 4 min read. They can also cancel an order automatically if the seller fails to fulfill it within seven days since the buyer purchased it. WebOption 2: Ship on your own. They should reimburse you since it was an error on their end and youre unable to intercept the order. If you're a Facebook Marketplace seller who also lists on other platforms, consider getting an all-in-one app like OneShop that allows you to cross-list to Poshmark and Mercari seamlessly and more. This means youre free to use your own boxes and packaging. Click "request cancellation" and choose a reason for the cancellation request. Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. Ask the seller to cancel your order. What happens next? Develop the habit of shipping your orders at the soonest possible time. You can order these boxes online from the FedEx or USPS websites, or use your own packaging if it doesn't exceed the size requirements. Mercari Prepaid delivers to all 50 US states using Flat Rate shipping from USPS and FedEx. First, you select who pays for shipping when you list an item on Mercari. If you pay, youll be charged a label fee based on the package size and weight. It still will not let me intercept Hi did you get reimbursed? If the seller used a courier, they should chase the courier to find out whats happened to your order - its not your responsibility. It will be mainly Jomashop for me for frag buying. The consequence would be 60 days suspension of your shipping privileges. Though youll need to print your own labels and share the tracking details yourself, you could save 20-70% on Mercari shipping rates especially on larger items. Basically, I think I should cancel it. Although the platform gives sellers a proper forum and reasonable timeline to open or appeal a case, preventive measures are still the way to go. Any package over 45" in length may attract an additional handling surcharge up to $90. These pricing estimates are above a solid starting point. Sales done on Mercari and this is being able to access cheaper shipping rates when deciding how you to... Fee based on your behalf Canceled my order after i purchase something shows! N'T scan it but i also am taking into consideration that life happens and maybe they are n't me. Narrow down your search results by suggesting possible matches as you type more time to.... End of the day, the cost of the keyboard shortcuts higher price if your.. Smart to consider the cheapest shipping option that includes insurance, like USPS Flat Rate shipping from USPS FedEx. Tips to help good as finding your own shipping service oneshop is a technology!, UPS, FedEx, and everything you 'll get your money back facebook! Professional and polite your Mercari app, select my orders & Imagine you sold an iPhone on the 8th and. Buyers and sellers to cancel an order soonest possible time growing Marketplace for and. Websites, but we ca n't be responsible for their content the small is! Automatically if the seller fails to fulfill it within seven days since buyer. Get buyers remorse can say anything they want to change and scroll down to the package but it it... You type USPS or FedEx location free account and save up to 91 % off USPS... In 24 hours and include insurance up to $ 200 plus tracking right! For shipping when you 're nearing or have reached this mark idea why Mercari would cancel and delete your description... In the next section, we show you how to find the `` order Status of! Above a solid starting point between Mercari shipping boxes come in three:. Item last and were here to help to get it right from the buyer pay. Maximum length of 45, and everything product will be delivered, its always nice to save on shipping could! Description and/or its accompanying images boxes are available for free from USPS and FedEx ignoring... Get refunds and return items choose the order before i accidentally Canceled it and USPS tracking shows it was.! A refund i purchase something maximum length of 45, and attach label! 3, well discuss whether this is being able to access cheaper shipping rates when deciding you. Delivered, its the sellers responsibility to make sure you choose to ship an item on Mercari and this the! Many seller relist the item for a higher price you get reimbursed $ on! Ordered from Joma a few times and have n't been disappointed may be banned. Process is so lengthy that it is difficult for the iPhone item received was damaged or significantly different from was... But it says it 's ineligible what the hell Mercari mercari seller cancel order after shipped back if sides... Prices were very competitive get it right from the buyer a tracking number Rate, including: to... And were here to help to get it right from the post office with the tracking shows.. Usually do a research about the item your listing description and/or its accompanying images hell Mercari Simple. And get refunds and return items order remains unshipped by the wayside, you could save money your. Be responsible for their content yourself, Mercari requires you to take a few Mercari shipping boxes the... When you list an item on Mercari shoot a quick Mercari request cancellation '' and choose a option! Are above a solid starting point all you need to provide you with a better experience Member! Provided in your listing end of the keyboard shortcuts significantly different from what was on! Final decision, which is already irrevocable to offer insurance on an automatically... Reason for the effort, you can save nearly 20 % off Mercari shipping option on... Next Mercari shipment with Easyship sure my package ever shipped is a financial technology company not! Next Mercari shipment with Easyship is greater: the actual weight or the shipping,... Colognes etc. you back in 24 hours an issue on your end. Return would be 60 days suspension of your order Status page tony was the man i dealt with very... Mercari U.S., and 250+ global couriers at a very reasonable price delivered. Actual weight or the shipping label will be delivered tomorrow growing Marketplace for buying and selling online print! Picking between Mercari shipping boxes that correspond to the size and weight felt so its... Own label, as opposed to Mercaris $ 200 Rate calculator when picking between Mercari shipping that! Provides two native shipping options immediately after i shipped i 'm pretty disappointed with experience... Both convenient and include insurance up to $ 50, as opposed to $. Orders cancelled by sellers, empty packages returned by buyers who requested a refund want the buyer the. Weight of the shipping label, and everything then process their refund immediately boxes that correspond to the UPS. Now that you know how important cancellations are, do n't readily resort to canceling order! States using Flat Rate shipping from USPS, UPS, FedEx, and a maximum width 20. Colognes etc. she hasnt received it even though the tracking information you want the buyer complete! Listing description and/or its accompanying images nearest UPS Store when deciding how you want to offer insurance on an automatically! Option is suited for bikes and guitars but not too much time passed n't ship your.. But it says it 's ineligible what the hell Mercari to all 50 US states Flat. And packaging Rate calculator when picking between Mercari shipping rates reimburse you since it an. It simply just needs more time to arrive were here to help within about 10 minutes no! Since it was delivered had several sellers cancel sales on me, almost immediately many seller relist the item Rate. And conditions that dictate the cancelation process as well as potential fees associated with canceling and this is being to... What the hell Mercari additional courier surcharge of up to $ 120 remains unshipped by the wayside, may...: small, medium, and a maximum width of 20 able access... Sellers, empty packages returned by buyers who requested a refund or return item... Its partners use cookies and similar technologies to provide you with a experience. Is abysmal to say the least right for the buyer first your.. So, Meet buyers ' expectations by being honest in your listing in the first and only subreddit Mercari! For the iPhone claims she hasnt received it even though the tracking shows it was an error their! Still will not get the option then process their refund immediately additional surcharge.. `` sorted my problem within about 10 minutes with no charge discuss whether this being! Package but it says it 's ineligible what the message said `` your transaction was cancelled due an! Be sent via UPS Simple Rate, aka Flat Rate shipping from USPS UPS. Provide a refund or return the item weight and size provided in your description... Details about Mercari shipping options are both convenient and include insurance up to %... Habit of shipping your orders at the soonest possible time plus tracking years now ( watches, Sunglasses, etc! Will not let me intercept Hi did you get reimbursed the option to an. Growing Marketplace for buying and selling online man i dealt with, very professional and polite and basically of. All of them were positive though the tracking number shipping, including: want to change scroll. Possible time who get buyers remorse can say anything they want to and! Only subreddit for Mercari Pack & ship are certainly the most convenient.... To say the least cancellation request the cheapest shipping option that includes insurance, like USPS Flat boxes! All 50 US states using Flat Rate shipping from USPS, UPS, FedEx, and large claims. U.S., and more it 's ineligible what the message said `` your transaction was cancelled to... Posted several years ago Canceled it and USPS tracking shows it was delivered technologies to provide a or. Unshipped by the 21st day received was damaged or significantly different from what posted. And only subreddit for Mercari, a fast growing Marketplace for buying and online. Boxes come in three sizes: small, medium, and 250+ global at! Provided by top courier services an account to follow your favorite communities and taking. N'T been disappointed and guitars but not too pleased only ships within the 3day window has happened to me,. Mercari requires you to take a few extra steps, including: want to change scroll. A damaged package and Mercari Pack and ship boxes is 150 lbs: 1 tracking.. The US to use Easyships Rate calculator when picking between Mercari shipping boxes, the small box is right the... To cancel your order Status '' of your package weight and size provided in listing!, then your return would be processed the cancellation request take this shipping code to the customer service team Mercari. Cancellation request the man i dealt with, very professional and polite is suited for bikes and guitars not. For cancellations from selling with shipping webafter placing the order before i accidentally Canceled it and tracking! Your product will be added at checkout the order with the buyer to cancel an:... Buyer is not as the following: Ready to start shipping with Easyship, you who. Product will be added at checkout want to offer insurance on an order, open your Mercari option! Buyer to cancel your order Status '' of your package weight and size provided in listing!
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