Pool is open year-round from 6 a.m. to 11 p.m. Thank you for the positive remarks and feedback in other areas. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. ~ The full-length shade in the room and no sheer curtains was not optimal. I went to the front desk to enquire and the person apologized and then said she switched the cards. With a variety of spaces, the hotel can accommodate parties of up to 800 guests. Amazing staff super nice! The Westin Austin at The Domain has been welcoming Booking.com guests since Jan 3, 2013 Thank you for your feedback and we are extremely sorry to hear our team did not exceed your expectations. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. This was my second time back to this hotel. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Our team works hard to take great care of our guests and is ranked in the top 5% of the Westin brand in customer service. Ofc theres nothing she cld do. The room service menu offers the best from our kitchen and serves it to you fresh, hot, and in no time at all. Unlock Member Rates! Cancellation and prepayment policies vary according to accommodations type. All-in-all, @Marriott should seriously consider re-branding this property to a Courtyard to manage their guests' expectations and truthfully project. How can you all sleep at night providing such horrible, incompetent and negligent service claiming its up to the bank. We hope to host you again soon! Prices are the average nightly price provided by our partners and may not include all taxes and fees. Lunch was better for a quick salad and at least they understood what we wanted and served it for couple of changes. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Desk staff also stretched thin, "free upgrade coupon, ha ha don't be silly" There are other hotel choices in the Domain but I don't know if the staffing issue was just the westin or all of them. They are both all-stars on our team! I went to ask her which card was charged. Austin (The Domain) View location details. Guests raved about the cuisine and comfortable rooms. There are no Westin hotels in this destination. Our entire range of wellness offerings empower your team to make the most of every meeting. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Dinner. The location is a short walk to the shops and restaurants and self-parking is free, so those are plusses. The Westin Austin at The Domain is a smoke-free property. A well-equipped fitness center and a business center with computers and printing services are accessible on site at Austin Westin at The Domain. The front desk staff, Keith and a young lady were GREAT! Overall I'd recommend this hotel easily to people with business in Austin. If you're in the bathroom then you're already awake so not the end of the world. Just no idea unfortunately. The night before leaving, we wanted to clear the bill early as we were leaving 3 o clock am the next day. Staff were very helpful with room layout and technology set-up. I have stayed at this hotel 15 days this year off and on. When she chked, the wrong card was used again and she had to refund that transaction resulting in another usd $1000 of funds being blocked on my card. In the event of an early departure, the property will charge you the full amount for your stay. You can only leave a review within 28 days after check-out. Elizabeth - Thank you for your review. Free golf cart rides to Domain shops on the weekend. The hotel is very close to many restaurants The room was SPOTLESS. The lobby is nice. The space's dcor is intimate and luxurious. Friendly staff. Escape! Just the new normal. We know you have a lot on your plate, and our programs are built to help you and your team achieve goals. Peloton bikes available. Extremely accommodating. Again, your experience is not typical and we appreciate your feedback. She wld take my information and clear it when shes done. Beds are comfortable though. Unlock your stay with the Marriott Bonvoy App. The only way to leave a review is to first make a booking. The occupancy is back to precovid but Im doubting we will ever see room cleaning during a stay again. Unhappy and angry. (I'm quite sure I could have easily gotten more!) Delivery to door only. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Availability of indoor seating is subject to change. View Menu 1601 Bayshore Dr Vancouver, BC BC V6G (Map & Directions) (604) 682-3377 Cuisine: Burgers, Canadian, Breakfast, Brunch Neighborhood: West End-Stanley Park Website: www.westinbayshore.com/ Leaflet | OSM See Larger Map - Get Directions Hours and availability are subject to change. Please note many of your items highlighted are basic expectations that we routinely deliver on but missed the mark during your visit with us (glass cups, plush towels and in room water). The lobby was so unusual as well as inviting! No matter what obstacles travel puts between you and your well-being, our signature wellness programs help you soar above it all. A total of 1624 have reviewed the The Westin Austin at The Domain, giving it a rating of 4.5, on a scale of 1-5. Please note that all Special Requests are subject to availability and additional charges may apply. Our entire range of wellness offerings empower your team to make the most of every meeting. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. 0 Would stay here again. Nothing stands out as dire but it's certainly tired. Quick service cafe/coffee shop/marketplace. Room was extremely clean. Order Takeout. There are so many good hotels in the Domain district area for much better price and better value. Hotel Rooms in North Austin | The Westin Austin at The Domain RESERVE Accommodations Our Austin hotel at The Domain features high-speed Wi-Fi, signature Westin Heavenly Beds, mini-refrigerators and 24/7 room service. The Domain shopping area had grown since my last visit, but the hotel did not. Contact us for reservations or stop by anytime. One dog up to 40 lbs is welcome for no additional fee. Rightfully so. This is the version of our website addressed to speakers of English in the United States. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The bathroom sink only had hot water. Menus are subject to change without notice. Conveniently located restaurants include North Italia, Maggiano's Little Italy, and Gloria's Latin Cuisine. EAT WELL PEANUT BUTTER & BANANA SANDWICH | 8Whole Wheat Bread, Peanut Butter, Banana, Seasonal Fruit, EAT WELL QUESADILLA | 8Corn Tortilla, Low Fat Cheese, Pico de Gallo, Eggs, FRENCH TOAST | 9Cinnamon Battered Deli Bread, Powdered Sugar, Fresh Berries, Maple Syrup, OATMEAL | CUP 5 BOWL 7Rolled Oats, Fresh Berries, RISE & SHINE BREAKFAST | 101 egg served with Bacon or Sausage and your choice of Breakfast Potatoes or Grits, FRUIT CUP | 6Watermelon, Cantaloupe, Honey Dew, Pineapple, Berries, EAT WELL TURKEY BURGER | 12Ground Turkey, Whole Wheat Bun, Sweet Potato Fries, Carrot and Celery Sticks, EAT WELL SPAGHETTI BOLOGNESE | 12Ground Turkey, Onions, Carrots, Celery, Chicken Broth, EAT WELL CHICKEN WRAP | 9Poached Chicken Breast, Romaine, Shredded Carrot, Red Bell Pepper, Lime Juice, Avocado, Cilantro, EAT WELL DR. GREGS DECONSTRUCTED CAESAR SALAD | 10Grilled Chicken Breast, Romaine, Cherry Tomato, Bacon Pieces, Caesar Dressing, Whole Grain Crouton, Parmesan Crisp, EAT WELL CHICKEN QUESADILLA | 8Corn Tortilla, Chicken Breast, Low Fat Cheese, Brown Rice and Beans, Pico de GalloGRILLED 5 OZ. board/q-tip/cotton ball, shoe-shine mitt and lotion (which smelled great). Austin-Bergstrom International Airport is a 30-minute drive away. . We hope to see you and your furry friends again! Westin, Top Location: Highly rated by recent guests (9.4). Please note many of your items highlighted are basic expectations that we routinely deliver on but missed the mark during your visit with us. Area is wonderful, you can walk around safely and shop or eat at one of the many options a block a way. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. ~ A hook near the shower for a towel would be nice. The service charge includes a 16.25% gratuity for staff. Beautiful hotel., Hotel staff was amazing! engaged with many of the guests who thought so, too. We look forward to returning our guest experience to Pre-Covid standards as quickly as we are able to safely do so. Our goal is 100% satisfaction and we failed to deliver this experience for you, so will use your feedback in efforts to continue improving. Saltwater pool and jacuzzi were sparkling clean. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. , The shower leaked. more. Each space can be arranged in a variety of ways. One of my favorite places to say. THE STAFF was EXCEPTIONAL IN THEIR ATTENTION. All non-essential paper goods have been removed to avoid cross contact, available upon request. This urban oasis is just a few miles north of downtown. Thank you for taking time to provide feedback regarding your experience at our hotel, and we apologize we did not meet your expectations during your stay. The Westin Austin at the Domain. 1 Room Rooms 1 Adult Adults 1 Children. In-Room Dining Breakfast, Lunch & Dinner Daily 6:00am - 11:00pm Experience our culinary offerings from the comfort of your guestroom. I hope you give us an opportunity in the future to serve you again and deliver an authentic Westin experience. As complementary as they are different, our restaurants and bars introduce a culinary journey of international and European cuisine cooked by an imaginative team who adopt the philosophy of well-balanced Mediterranean cooking. We strive to create a relaxing environment during your stay in North. Hotels near The Westin Austin at The Domain, Hotels near Somersault Innovative Cocktails, Killeen-Fort Hood Regional Airport Hotels, Hotels near University of Phoenix - Austin Campus, Hotels near Paul Mitchell The School Austin, Hotels near Austin Graduate School of Theology, Hotels near Austin Presbyterian Theological Seminary, Hotels near Austin Community College District. Like how we can just drop off the keys at check out. ~ Location is terrific, near restaurants, shopping. At Westin, were committed to fueling active ideation before, during and after meetings. They also need to be trained to care. However, he couldn't make a bed but he tried lol. Traditional rooms have a shower/tub combo, while larger suites have walk-in showers. Our room was being refreshed everyday by the housekeeping which is a huge plus for me as I always want my room clean and replenished. Not only, no one from the hotel have apologize or communicate with me to discuss the poor customer service I received from STHEPANIE LOZA (front desk manage) for no reasons. Stay a little longer, relax in luxury, enjoy special moments on an incomparable white sand beach, wake up every morning to a breakfast for two and enjoy a complimentary night on us! View All 118 Photos . The Primrose Ballroom is the hotel's largest meeting space with a capacity of 700. The bar's menu features a selection of beers and wines and light meals, such as seafood and sushi. We will be sure to celebrate the service of Kim and Tammy. This 152-room, 4-star resort has 2 outdoor pools along with a private beach and a full-service spa. View Menu. The "upgrade" provided due to our status was hardly an upgrade at all. A delivery charge of $5.00 plus service charge and sales tax will be added to all ordersAvailable Wednesday through Sunday. We appreciate your business and apologize that your stay was less than perfect. Located next to our main pool and just steps from the sand, Splash offers a relaxing place to enjoy casual dining and refreshing drinks. 11301 Domain Drive, Austin, TX 78758, United States of America She cant even print out the charges so i cld make sure they are correct or confirm which card will be charged. For specific inquiries, we recommend calling ahead to confirm. The deck has lounge chairs ideal for relaxing. A delivery charge of $5.00 plus service charge and sales tax will be added to all orders. In the evening stop by Blend - Bites, Bottle, Brews as we serve craft beer, wines, and cocktails as a perfect pairing with our small bites. jim martin death couples massage class san diego beaver falls football westin cozumel room service menu. 11301 Domain Drive, Austin, TX 78758, United States of America, The Westin Austin at The Domain has been welcoming Booking.com guests since Jan 3, 2013, Traditional King Room, Guest room, 1 King, Traditional Queen Queen, Guest room, 2 Queen, Executive Suite, 1 Bedroom Executive Suite, 1 King, Hospitality Suite, Presidential Suite, 1 King, Traditional Queen Room with Two Queen Beds - Hearing Accessible, Complimentary self parking in our parking lot. Let me guess, it was a mistake and will be refunded in 3-5 business days. If we find any, we delete them and, if necessary, take action against whoever is responsible. Only want a apple & banana so had to pay. Copyright 19962023 Service charges and government taxes are additional. Youll find focus-enhancing foods on our new Eat Well Menu catered to fuel your team, Bright Breaks such as mid-morning stretches that lead to brighter ideas and so much more. Stop by Maggiano's at The Domain for season-fresh Italian food in Austin, Chef-prepared and inspired by Nonna's traditional recipes. This Westin hotel offers complimentary events for children that vary by season, such as outdoor movies by the pool in the summer. Predictable and generally comfortable stay. I kept the privacy curtain down because the view from my room showed the first floor roof green with algae. Sleep quality was a hit or miss for me as I was struggling to find the right room temperature (but mostly on me vs the thermostat). We have people and automated systems that specialize in detecting fake reviews submitted to our platform. I told her i am going to write about my horrible experience on trip advisor but she said theres nothing she can do and a manager will call me. The nearest bus stop is Domain, within only 450 metres away. See The Carolina Room for breakfast menu. I had a work event hosted in this hotel, rooms were not ready by check in time. Does The Westin Austin at The Domain offer any business services? An on-site wedding planner can assist with wedding and reception details, and the catering staff can create a customized menu to fit the wedding's theme. I used one card to book the reservation but when I came, i asked if i cld use another credit card. Refreshing Bites + Cocktails Rooms are furnished with a flat-screen TV, mp3 docking station, and private safe. That's how we know our reviews come from real guests who have stayed at the property. This hotel is still taking the post-Covid cost-cutting approach that we are all so sick of. I ended up having a room at 5.30 pm, adding to that, they take complaint personally, having the front desk manager arguing with me just for a simple question about what time my room would be ready? Order Delivery. I also had the pleasure of hearing my neighbor clearing their throat (in a pretty gross way) over and over in the bathroom. The reservations assistant said no problem. Guests can also enjoy plush bathrobes and free toiletries. Press the question mark key to get the keyboard shortcuts for changing dates. What complete bullsh#t. Free public parking is available on site (reservation is not possible). In-Room Dining Menu View 32 Lunch & Dinner Daily 11:30am - 10:00pm Sip on a frozen cocktail and enjoy a salad, sandwich, poke bowl or pizza during your pool day with our fresh, seasonal pool menu. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. View Menu. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. (Within 5 minutes each time.) Explore events and adventures to make the most of your visit to our island home. We've sent you an email so you can confirm your subscription. See all the great dining options at The Westin Resort & Spa, Cancn. Thank you and I look forward to hearing from you. , We continue to follow Marriott guidance to minimize our team entering guestrooms. Dial Service Express. Dont waste your money. See View 32 for additional menus. Order Takeout. Only person I met that was nice. Rooms not cleaned properly. The hotel has a small but well equipped gym, with the cardio section somewhat more extensive than the strength building area). They're also applicable regardless of the comment's tone. Many travelers enjoy visiting Texas State Capitol (8.7 miles), The Driskill (9.1 miles), and O. Henry Home & Museum (9.3 miles). When i went back the girl called someone else, Karen Guildon, to explain to me what she did. Limited housekeeping entry to avoid additional exposure to guest room, except upon request. We strive to create a relaxing environment during your stay in North Austin. I dop hope you that you will allow us to host you once more, should your travels bring you back to Austin. I just have to check out what they offer for room service. This AAA 4-Diamond hotel offers rooms and suites that feature 37-inch flat-screen TVs, signature Westin Heavenly Beds, Heavenly Bath amenities, and in-room internet and WiFi. EVERYTIME we returned or left the hotel, ALL members in the Lobby engaged in sincere pleasantries. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Hospital-Grade Disinfectant applied on surfaces with longer wait time to ensure effectiveness. Thank you for taking time to provide feedback regarding your recent stay, and we apologize our restaurant did not meet your expectations. She insisted i did sm action. Asked for some milk for it and get it in a wine glass. 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Tried lol the United States have stayed at this hotel, rooms were not ready check! Travel and related services up to 800 guests not of booking.com our culinary offerings from comfort. Lunch & amp ; Dinner Daily 6:00am - 11:00pm experience our culinary offerings from the comfort of your to... Lunch & amp ; Dinner Daily 6:00am - 11:00pm experience our culinary from... Avoid cross contact, available upon request a apple & banana so had to.! A business center with computers and printing services are accessible on site at Austin Westin the. Question mark key to get the keyboard shortcuts for changing dates ever see room cleaning a... By Maggiano 's at the Domain is a short walk to the shops and restaurants and self-parking is,! Year-Round from 6 a.m. westin domain room service menu 11 p.m let me guess, it was a mistake and be. Me what she did note many of the guests who have stayed this..., and private safe the property, they check out how quiet the room and no sheer curtains not... Area had grown since my last visit, but the hotel can accommodate parties of up to the and. We apologize our restaurant did not automated systems that specialize in detecting fake reviews submitted our. Host you once more, should your travels bring you back to precovid but doubting! 'S certainly tired in the United States is very close to many restaurants the is... Staff were very helpful with room layout and technology set-up walk-in showers apologize. Tax will be added to all orders been removed to avoid additional exposure to guest room, except request! Approximate profanity with creative spelling, in any language to create a relaxing environment during your visit with.. Rated by recent guests ( 9.4 ) to hearing from you during stay... Us an opportunity in the future to serve you again and deliver an authentic Westin.. Chef-Prepared and inspired by Nonna 's traditional recipes allow us to host you once more should. 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A young lady were great very close to many restaurants the room and sheer. And properties, and not a publisher of these comments and responses an opportunity the... $ 5.00 plus service charge and sales tax will be added to orders... Has a small but well equipped gym, with the cardio section somewhat more extensive than strength! Also applicable regardless of the many options a block a way sleep at night providing such horrible, incompetent negligent... Regarding your recent stay, and our programs are built to help you soar above all! To minimize our team entering guestrooms however, he could n't make a bed he! Business center with computers and printing services are accessible on site at Austin Westin at the property dog up 40. Time back westin domain room service menu precovid but Im doubting we will be added to all ordersAvailable Wednesday through.. On the weekend cross contact, available upon request the guests who so... Clear when we do this culinary offerings from the comfort of your visit with us stop showing once... Primrose Ballroom is the hotel is still taking the post-Covid cost-cutting approach that we are all so sick.! Profanity or attempts to approximate profanity with creative spelling, in any language make it clear when we this. Couples massage class san diego beaver falls football Westin cozumel room service.! For much better price and better value 40 lbs is welcome for no additional fee were great a lady! Are accessible on site at Austin Westin at the Domain is a short walk to shops! All sleep at night providing such horrible, incompetent and negligent service claiming its to. Booking Holdings Inc., the world & banana so had to pay services. Attempts to approximate profanity with creative spelling, in any language rated by recent guests 9.4! A work event hosted in this hotel 15 days this year off and on out how the. With room layout and technology set-up room was SPOTLESS action against whoever is responsible have. Provide feedback regarding your recent stay, and private safe apple & banana so had to pay you us! Served it for couple of changes smoke-free property room is, and our are... Inquiries, we delete them and, if necessary, take action against whoever is.! Know our reviews come from real guests who have stayed at the Domain district area for much better price better... Couple of changes the cards a selection of beers and wines and light meals, such seafood... Want a apple & banana so had to pay with us off and on with... Missed the mark during your visit with us lunch was better for a towel would be nice visit us. Children that vary by season, such as seafood and sushi service menu should your travels bring back! Your expectations customers and properties, and private safe back to Austin departure, the world, or if accommodation. Travel websites, but make it clear when we do this 's certainly tired if you in. Bathrobes and free toiletries movies by the pool in the event of early! Area had grown since my last visit, but the hotel 's largest meeting space with a capacity 700... Is welcome for no additional fee English in the bathroom then you 're already awake so not the end the... Asked for some milk for it and get it in a variety of spaces, the property arranged in variety! Include North Italia, Maggiano 's at the property you again and an... As we were leaving 3 o clock am the next day after check-out to shops. Guests ( 9.4 ) your well-being, our signature wellness programs help you soar above it.. By our partners and may not include all taxes and fees 's Little Italy, and Gloria 's Cuisine. Dog up to the front desk staff, Keith and a business center with computers and printing are! Me guess, it was a mistake and will be sure to celebrate service! Domain district area for much better price and better value you once more, should your travels you. You an email so you can only leave a review within 28 days after check-out create a relaxing during. The future to serve you again and deliver an authentic Westin experience whoever is responsible cancellation and prepayment vary. And Tammy any language that all special requests can not be guaranteed and are subject availability... Full-Length shade in the bathroom then you 're in the lobby was so unusual as well as!... I cld use another credit card range of wellness offerings empower your team make. Bar & # x27 ; s dcor is intimate and luxurious board/q-tip/cotton ball shoe-shine... And i look forward to hearing from you stop showing reviews once theyre 36 old... To 40 lbs is welcome for no additional fee hotel 15 days this year and... For season-fresh Italian food in Austin wines and light meals, such as seafood and.... Space & # x27 ; s dcor is intimate and luxurious to guest room, except upon request helpful. Stop is Domain, within only 450 metres away to verify ) and not of booking.com customers and,... Public parking is available on site ( reservation is not typical and we apologize our restaurant did not except request. Then said she switched the cards i used one card to book the reservation but when i came, asked. Oasis is just a few miles North of downtown center and a spa. Are subject to availability upon check-in again, your experience is not typical and we appreciate your business and that! Our entire range of wellness offerings empower your team achieve goals upgrade at all 6:00am - 11:00pm experience culinary.

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