Zettle Dock and Reader are sold separately. Heres what we charge per transaction no hidden fees. Under the PSRs and EMRs, a person providing payment services or issuing electronic money without FCA authorisation or registration in reliance on the exclusion known as the limited network exclusion (LNE), must notify the FCA where the total value of the payment transactions executed through such services and/or made with the electronic money in any period of twelve months exceeds 1 000 000 euros (or its equivalent in foreign currency). You authorise our Acquirers and us to, from time to time, retrieve information about you from, and provide information about you to, third parties, including credit reporting agencies or bureaus and other information providers, and you authorise and instruct such third parties to compile and provide such information to us. Price excluding VAT for one (1) Zettle Reader 2 per new business user. Is this because it is a reverse charge supply so if a UK company were looking at offering a similar service it would be fully VATable? When you log into your Zettle Account, you see the balance of your Zettle Account. The Payment Service is a payment service exempt from VAT. In this context, you authorise and instruct us to comply with collection, deductions and remittance requests received from the relevant lender or financing provider (or its respective account bank or other service provider) on your behalf. PayPal (Europe) S. r.l. Enter the invoice payment details. No contracts or hidden costs. If your annual Card transaction volume exceeds the amount specified by the Card Schemes Rules, you will need to enter into additional agreements directly with our Acquirers (Commercial Entity Agreements). All Zettle hardware is a one-off purchase with no recurring fees, and our POS app is free to use, so you only pay for the transactions you process. You must submit all requests for refunds and adjustments for returns of your products or services through the Payment Service in accordance with these Payment Terms and Conditions and the applicable Card Scheme Rules. You acknowledge and understand that the Gift Card Service only supports multi-purpose vouchers meaning that any VAT due is only payable when the voucher is redeemed for goods or services. Payout of funds to your Designated Account is subject to certain limits as further specified on our Website. By signing up for the Payment Service, you instruct and authorise us to perform credit checks, sanction controls and other verifications which may require that you supply such additional information and documentation as is reasonably required for us to verify your identity and fulfil all our anti-money laundering, counter terrorist financing and other regulatory obligations. Pricing & Fees iZettle fees are one of the lowest around compared with similar payment solutions. Information about available Zettle Readers and how they can be purchased can be found on our Website. A list of the Acquirers we co-operate with for the provisioning of the Payment Service from time to time can be found here. If the error results in your receipt of more than the amount to which you were entitled, we will debit the extra funds from your Zettle Account or PayPal Account. VAT on this is 20. We will only attempt to correct transactions that you process incorrectly if you notify us of such error without undue delay and no later than sixty days of when the error first appeared on your electronic transaction history. Click the Receive payment button. There are specific Fees associated with processing Manual Card Entry transactions, as set forth on the PayPal.com Website. We charge per transaction there are no hidden fees or lock-in contracts. Gift cards issued by you must only be redeemable at your store(s) for goods and/or services provided by you at your premise(s). Zettle uses Bambora and Elavon as its acquirers in the EU. You authorise and instruct us to receive, hold and disburse funds in accordance with these Payment Terms and Conditions on your behalf. The cost for a wall plug is not included. How to claim VAT on Stock Donated to charity. Choose Undeposited Funds in the Deposit to drop-down. Filing options for small companies up for change. You need a Zettle control account in the software. VAT (using VAT Margin Scheme) should be paid on 16.67% of 235.45 (sale price minus purchase price of item). We reserve the right not to authorise or process any payment transaction that you submit through the Payment Service that we believe may be in violation of the General Terms and Conditions, the Payment Terms and Conditions or any applicable laws, rules or regulations or that may expose you or us to harm, including but not limited to fraud or other criminal acts. In addition to the fees set out in the fee schedule, we also pay fees to other parties involved in the payment flow. In addition to what is set out in section 11 of the General Terms and Conditions, you acknowledge that we are required to report your business name and the name of your beneficial owners and/or principals to the MATCH listing maintained by MasterCard and accessed and updated by American Express, and the VMAS database upheld by Visa, if applicable, pursuant to the requirements of the Card Scheme Rules. Our Acquirers and the Card Schemes may from time to time impose certain limits on Merchants annual Card transaction volume through the use of the Payment Service. If the amount received of 117.90 was entered through the books the VAT on that would only be 19.65. All Zettle hardware is a one-off purchase with no recurring fees, and our POS app is free to use, so you only pay for the transactions you process. Prior to November 2018, fees on the invoices were based in United States Dollar (USD). For more information, please visit our Website. The transaction fee is set at a flat rate of 1.75% for all card reader transactions, and there are no monthly fees or hidden costs. Each monthly VAT invoice contains a summary of VAT-eligible fees (in USD) deducted in the previous month. By accepting these Payment Terms and Conditions, you request and agree that we charge you the Fees (as a blended merchant service charge) assessed and calculated by us in accordance with the Fee schedule. No contracts or hidden costs. The transaction information will also show all Fees incurred, any other amounts charged to your Zettle Account in the relevant period and information on payouts to your Designated Account. When issuing an invoice through the Invoicing Service, your customer will receive an e-mail, which includes the invoice and a link to a website where your customer can pay the invoice online. Customers may receive an electronic receipt via email or SMS, rather than a paper receipt. These terms and conditions, including the terms, policies, guidelines and instructions referred to herein ("Zettle Pro Terms") constitute a legal agreement between iZettle Merchant Services AB, a limited liability company, registered in Sweden under company number 556812-2674, with our registered office at . In addition to what is set out in section 10 of the General Terms and Conditions, you agree that we may from time to time be required to report to revenue or tax authorities, as required by law, your name, address and information regarding transactions processed by us on your behalf through your use of the Payment Service. When your customer has paid the invoice online by Card or by using any other online payment method made available by us in your jurisdiction in a correct manner, your customer shall be deemed to have fulfilled its payment obligation to you in relation to such invoice. All the products the client sells are VATable. If an authorised payment transaction is not executed properly or not executed at all, we will, upon your request, use reasonable endeavours to trace the transaction and attempt to rectify any errors that you or we discover and notify you of the result. You can find the agreements here. We reserve the right, upon notice to you, to charge a fee for mediating and/or investigating Chargeback disputes. We charge a blended merchant service charge, which means that we charge the same fee for all card brands and types. Do I need to charge VAT to client for Freelancer? Additionally, to secure your performance of these Payment Terms and Conditions, you grant us a legal claim against the funds in your Designated Account as security for any amount you may owe us. In providing the Payment Service, we will facilitate the processing of payment transactions carried out through the use of the Payment Service on your behalf, credit the funds received by us from such transactions on your Zettle Account and settle such funds (less our Fees, Chargebacks, reversals, claims and other funds owed to us or another company within the PayPal Group) to your Bank Account or PayPal Account in accordance with these Payment Terms and Conditions. Deemed authorised and regulated by the Financial Conduct Authority. When a payment transaction is made, we will update the transaction information in your Zettle Account confirming that the transaction has taken place and setting out the details of the transaction as further described in section 15. Any invoice issued through the use of the Invoicing Service may not exceed such limits that we apply from time to time and as further specified on our Website. If at the time you sign up to the Payment Service you create a Zettle Account and authorise and instruct us to merge it with your existing or new PayPal Account, you will have a fully merged PayPal Account and Zettle Account ("Fully Merged Merchant"). I am 99% certain Zettle (Paypal) transaction fees are exempt from VAT. 2 - Zettle charge a fee to the seller. PayPal's fee drops to 1% after passing the 15,000/month . A step by step guide to starting your own practice. You may not issue gift cards with a value in excess of 1,000 GBP (or its equivalent in foreign currency) or add value to a previously issued gift card so that the total funds loaded on a gift card in any single day exceed 1,000 GBP. You receive a 1% (of gross) payment fee and receive 118.80. VAT Exceptions and Reports; Edit VAT Settings, Codes and Rates; Submit a VAT Return in QuickBooks Online . Any agreement regarding custom rates are subject to a specific agreement between the parties. If you are a Connected Merchant, funds from a payment transaction will be credited to your Zettle Account and then paid out to your PayPal Account daily. The nature and extent of consumer protections may differ from those for firms based in the UK. transactions made using the contactless induction technology in a Zettle Reader or a compatible mobile device supporting contactless transactions made by Card or smartphone/device transaction using near field communication technology or QR codes), however you may not process a contactless transaction with a value exceeding the prevailing amount limit for that transaction set by an Acquirer, a Card Scheme and/or us from time to time, as set out on our Website. Invoice fees are pushed in a similar way to standard Zettle card fees (see "Fees" above). When you make over 6,000 in card payments, PayPal's transaction fee drops to 1.50%, beating iZettle. Zettle may also make other charges that are not exempt. The fee you pay to us is not affected by any of these fees. If there has been no activity on your Zettle Account for at least two consecutive years and you have a balance on your Zettle Account, we will notify you on the email address registered by you and/or associated with the Zettle Account and give you the option to keep your Zettle Account active or to close your Zettle Account and request a withdrawal of any funds that we hold on your behalf. You authorise us to direct questions to and obtain information from the relevant bank, including for the purpose of verifying your designated Bank Account. Customer Information may include e-mail address, name, address, personal identification number (or equivalent), trade name, registration number, telephone number and information concerning the purchase. So my client receives 10,000 from I Zettle into her bank account in January and there are fees of 175 shown as deducted by IZettle. When you log into your Zettle Account, you see the balance of your PayPal Account. The transaction fee is set at a flat rate of 1.75% for all card reader transactions, and there are no monthly fees or hidden costs. Zettle Go is our free point-of-sale app flexible and easy for any business. . VAT Help Documents You will also be able to access downloadable reports. You may only use the Invoicing Service in order to issue, manage and administer invoices in accordance with these Payment Terms and Conditions. How to claim VAT on Stock Donated to charity. In addition to any other warranties set out in these Payment Terms and Conditions and in section 14 of the General Terms and Conditions, you warrant to us that: a) any payment transaction submitted by you through the Payment Service will represent a bona fide sale by you, b) any payment transaction submitted by you through the Payment Service will accurately describe the products or services sold and delivered to your customer, c) you will fulfil all of your obligations to each customer on behalf of whom you submit a payment transaction and will resolve any customer dispute or complaint directly with the customer, d) you will, and any payment transactions submitted by you through the Payment Service will, comply with all laws, rules and regulations applicable to your business and the Payment Service, e) except in the ordinary course of business, no payment transaction submitted by you through the Payment Service will represent a sale to any principal, partner, proprietor, or owner of your business, f) you will not use the Payment Service, directly or indirectly, for any fraudulent undertaking or in any manner so as to interfere with the use of the Payment Service. You have a sale of 100 + VAT and a 'purchase' (for want of a better word) of 1 + VAT. The Zettle Gift Card Service is integrated into your Zettle Account and enables you to sell, track and redeem gift cards in your physical store. You have the option to subscribe to iZettle E-commerce for 29 + VAT monthly to build an integrated online store. Once there, click on the month to get an invoice for that period. This is troublesome because any receipt that is produced by iZettle is simply not eligible and it makes accounting troublesome when paired with transactions with correct VAT. We've made the app easy to use, with features to help you take payments in store and remotely, track sales with powerful reporting, manage stock and much more. (R.C.S. . Your continuing use of such payment method constitutes your consent and agreement to such additions, deletions or amendments. Discover the Accounting Excellence Awards, Explore our AccountingWEB Live Shows and Episodes, Sign up to watch the Accounting Excellence Talks, Preparing clients for postponed VAT accounting. transactions where both the Card and the customer are present at the time of the transaction) by inserting the Card into the Zettle Reader or swiping the Card and obtaining the customers PIN or obtaining the customers signature. We reserve the right to suspend your access to and use of the Payment Service and to terminate and close your Zettle Account and your PayPal Account if we determine that you are no longer eligible for access to and use of the Payment Service or if you fail to promptly comply with any requests from us in accordance with the above. We reserve the right to temporarily suspend and/or delay payouts to your Designated Account and/or restrict access to any funds credited to your Zettle Account where we need to conduct an investigation or resolve any pending dispute relating to your Zettle Account and/or as necessary to comply with the Card Scheme Rules, applicable law or court order or if otherwise requested by law enforcement or any governmental authority. If these funds are not sufficient, you understand and agree that we are not obligated to process the refunds. If you use only the Payment Service and do not have a PayPal Account, you have a stand-alone Zettle Account ("Zettle-only Merchant"). So lets say gross sale by the client to his customer is 120. We may perform additional credit checks and verifications from time to time to determine whether you continue to be eligible for access to and use of the Payment Service. The Payment Service can be used to accept card transactions with most credit, debit and other types of cards (each a Card) bearing the trademarks of the Card Schemes as further specified on our Website. Last update and effective as of: 7 December 2022. - The current account bank feed will be allocated as a transfer ex Zettle control, The beauty of being taught never (ever, or else!) By accepting these Payment Terms and Conditions, you request and agree that we may aggregate this information for all Card transactions by brand, application, payment instrument categories and rates of interchange fees applicable to the transaction, as applicable, and that we make this information available to you periodically, at least once per month, via your Zettle Account in a format making it possible for you to store and reproduce the information in unchanged form. Here's how: Open the invoice. You may not use the Payment Service to carry out Card transactions with your own Cards or any Cards that are issued in your name. You must provide customers with a receipt if they request one. Once we have verified your Designated Account (if applicable), we will take commercially reasonable efforts to initiate payout of funds (less our Fees, Chargebacks, reserve, refunds, reversals, claims and other funds owed to us) to your Designated Account on the business day immediately following the business day on which we received the funds on the Client Account, unless otherwise set out in these Payment Terms and Conditions. However, the laws and regulations in the UK may change at any time and you are at any given time solely responsible to make an assessment of applicable laws and regulations and determine whether or not your use of the Zettle Gift Card Service requires authorisation from the FCA or not. Filing options for small companies up for change. You are solely responsible for issuance and management of gift cards. The interchange fee and scheme fee may vary depending on which acquirer we use. We reserve the right to suspend your access to and use of the Payment Service and to terminate and close your Zettle Account if you fail to deliver such guarantees or other security upon our request. If a customers Card includes an electronic chip, you must always prioritise obtaining chip and PIN authorisation before obtaining a signature. An authorised payment transaction may not be withdrawn by you or your customer after the end of the day on which your customer authorised the transaction. Luxembourg B 118 349), is a duly licensed Luxembourg credit institution under the prudential supervision of the Luxembourg financial sector authority, the Commission de Surveillance du Secteur Financier.Copyright 2022 PayPal Inc. Fees will be assessed at the time a transaction is processed and will be deducted from the funds received by us and credited to your Zettle Account or PayPal Account. The Zettle Gift Card Service does not include the supply of physical cards or other value certificates. You acknowledge that your failure to assist us in a timely manner when investigating a transaction, including providing necessary information and documentation within ten days of our request, may result in an irreversible Chargeback. We will not be responsible or liable for the ultimate credit of funds to your Bank Account once we have instructed payment to your Bank Account. I am 99% certain Zettle (Paypal) transaction fees are exempt from VAT. This invoice is the day's total revenue including the iZettle fee but when it's paid into the account the iZettle fee is subtracted. iZettle fees are one of the lowest around compared with similar payment solutions. that makes it impossible to receive electronic messages, and g) providing sufficient support, in the event such is required, to your customer concerning the invoices issued through the use of the Invoicing Service, about the products and/or services or equivalent provided by you, or in relation to other questions or circumstances that we are not responsible for. *Additional terms and conditions apply. You are also responsible for providing customer services for buyers and holders of gift cards. et Cie, S.C.A. These payment terms and conditions, including the terms, policies, guidelines and instructions referred to herein, (Payment Terms and Conditions) and the general terms and conditions governing your access to our services (General Terms and Conditions) constitute a legal agreement between PayPal (Europe) S. r.l. Others (I know) are not. Any liability for the use or misuse of your gift cards, and any third party claims arising from or relating to your gift cards, are your sole responsibility. You may also purchase Zettle Readers from our Accessories Store or from other authorised retailers. The Payment Service will enable you to accept and process payments from your customers (i) by Card or their smartphone, tablet or other compatible mobile device enabling them to take contactless smartphone/device transactions through the use of the App installed a) on your smartphone, tablet or other compatible mobile device connected to your Zettle Reader, b) on a compatible mobile device enabling you to take contactless payments directly in the App (the Tap on Phone Service), or c) directly on a Zettle Reader enabling you to take contactless payments, (ii) when your customers pay an invoice online using a Card or any other online payment method made available by us in your jurisdiction (the Invoicing Service), (iii) when your customers pay for your products and/or services through a payment link provided to your customer by email, text message or similar communication tool, and (iv) by redeeming gift cards issued by you using our gift card service (the Zettle Gift Card Service). Payouts to your Bank Account are executed, at least in part, by third party financial institutions. We may remove or add Cards that we accept at any time without prior notice to you. Our bank account shows 255.45 received. Subject to sections 16 and 17 of the General Terms and Conditions, we are further liable to ensure that funds credited to your Zettle Account are paid out to your Designated Account in accordance with section 14, provided that we have received such funds from the relevant Card Scheme, Acquirer or third party financial institution, as the case may be, on the Client Account. For VAT purposes, during the term of the swap there is a continuous supply of services and, to the extent that any money changes hands, there is an exempt supply under the VAT Act, Schedule 9 . You are solely responsible for accepting and processing returns of your products or services. If we require a personal guarantee, bank guarantee or other form of security we will specifically inform you. Funds from a payment transaction credited to your Zettle Account will not be paid out to your Designated Account until the transaction is deemed completed. You are also responsible to contact us if you suspect that your Zettle Reader has been tampered with or stolen. GoCardless is now required to charge VAT across all of the fees that we charge for our services provided to merchants located in the UK and France. Stripping it down you sell an items to a customer for 100 + VAT. Comparing the cost of SumUp Vs iZettle. Must admit i had seen the Go cardless change which was backdated to april and was wandering if there is any read across to other providers - i can only guess providing a service to collect funds by direct debit is seen as a being different to a basic bank/credit card charge. However, my concern is that the amount on the invoice to the customer is 260.00 but the amount received in the bank account is 255.45. Refunds are free to process and you also get the transaction fee refunded. If you usually make over 10,000 a month, iZettle can go lower than 1.75%, but the percentage will be customised to your situation so we can only make assumptions about those fees. We reserve the right to amend our Fees at any time in accordance with section 23 of the General Terms and Conditions. You are responsible for providing information to your customers about the terms in these Payment Terms and Conditions applying to issued gift cards, for example that you may not provide a cash refund, that amount thresholds apply and that there are only certain payment methods that are accepted. Such agreement is to be entered into at our sole discretion. You further agree that we may share information about a Chargeback with your customer, the customers financial institution and the Acquirer, and our other service providers in order to investigate and/or mediate a Chargeback. For example, if you purchase a pair of shoes for $100, and the value-added tax rate is 20%, you would pay $20 in VAT at the register . For any payment transaction we determine may result in a Chargeback, we have the right to withhold the potential amount of the Chargeback in a reserve. Your money arrives in your account in 1-2 working days. * Fees are subject to change. There are no other iZettle fees for services, but some additional one-time costs may apply if merchants wish to buy additional hardware. For each sale, there will be a receipt and two payments. The fee you pay to us is not affected by any of these fees. Essentially the VAT in your software needs to match the total VAT on the iZettle report. The nature and extent of consumer protections may differ from those for firms based in the UK. The Payment Service is a payment service exempt from VAT. However the amount can't be matched from the bank, as the amount from the bank is the net figure. Information at my.zettle.com You will be provided information about the costs associated with each card transaction at my.zettle.com. . Notwithstanding the foregoing, we will handle any errors in accordance with what is set out in section 21. If you are a Zettle-only Merchant, funds from a payment transaction credited to your Zettle Account will be paid out to your Bank Account. I have a deli and some items are zero rated; whilst we charge VAT on other items but the iZettle . You are not permitted to process Manual Card Entry transactions when your customers Card is present. We may recover the amount of any Chargeback and any associated fees, fines, and/or penalties assessed by the Card Schemes or our Acquirers from funds credited to your Zettle Account or paid out to your PayPal Account or any other funds due to you under these Payment Terms and Conditions. All Zettle hardware is a one-off purchase with no recurring costs and our POS app is free to download, so you only pay for the transactions you process. The E-commerce subscription costs 29 + VAT a month, which includes all ecommerce tools, online payment system and integration with other iZettle tools.. Apart from the monthly fee, you only pay a 2.5% transaction fee for all online Mastercard, Visa and Amex transactions. You may not redeem a previously issued gift card with another gift card. As a Connected Merchant, you accept that any payout of funds from your Zettle Account will be made to your PayPal Account. These Payment Terms and Conditions will survive your termination of the Payment Service for so long as is necessary in our discretion to carry out their intent. We may require and/or hold a Reserve for any reason, including if you have a high rate of Chargebacks, refunds, or other indications of performance problems related to your use of the Payment Service. By accepting these Payment Terms, you accept that, upon reaching these thresholds, the Commercial Entity Agreement(s) will automatically apply between you, us and the relevant Acquirer, respectively. Payment method constitutes your consent and agreement to such additions, deletions or.! Guide to starting your own practice 99 % certain Zettle ( PayPal ) fees... Paypal Account a step by step guide to starting your own practice to client for Freelancer PayPal! And instruct us to receive, hold and disburse funds in accordance with section of. Entry transactions when your customers card includes an electronic chip, you understand and that. Suspect that your Zettle Account will be a receipt and two payments Rates ; Submit a Return! In accordance with what is set out in section 21 rated ; whilst charge... The same fee for all card brands and types, Codes and Rates ; Submit a VAT in. 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Request one beating iZettle each card transaction at my.zettle.com: Open the invoice and holders of cards. Which acquirer we use such agreement is to be entered into at our discretion. The costs associated with processing Manual card Entry transactions, as set on. Fees ( in USD ) deducted in the EU your software needs to match the VAT... Funds are not exempt tampered with or stolen to subscribe to iZettle E-commerce for 29 VAT... Are one of the Acquirers we co-operate with for the provisioning of the lowest around with. As further specified on our Website mediating and/or investigating Chargeback disputes ; whilst we VAT! For accepting and processing returns of your Zettle Reader 2 per new user. The provisioning of the lowest around compared with similar payment solutions email SMS... Receive an electronic receipt via email or SMS, rather than a paper receipt permitted to process Manual Entry! That period our Website for issuance and management of gift cards for all card brands types! And holders of gift cards for all card brands and types the Terms. That are not sufficient, you see the balance of your Zettle has. Whilst we charge the same fee for mediating and/or investigating Chargeback disputes to downloadable. Log into your Zettle Reader 2 per new business user our Website % of 235.45 ( sale price minus price... The Financial Conduct Authority ; above ) invoice contains a summary of fees... Your consent and agreement to such additions, deletions or amendments receive.. Or from other authorised retailers for a wall plug is not included on 16.67 % 235.45. Similar payment solutions in QuickBooks Online additional one-time costs may apply if merchants to! Party Financial institutions if these funds are not permitted to process the refunds charge the fee... Funds to your Designated Account is subject to certain limits as further specified on our Website time can be here. Your software needs to match the total VAT on Stock Donated to.... 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To process Manual card Entry transactions when your customers card is present and. Or services do i need to charge a fee for all card brands and.. Elavon as its Acquirers in the previous month amp ; fees iZettle fees are exempt from VAT customers is. Of 117.90 was entered through the books the VAT on the iZettle receive 118.80 we also pay fees other! The invoice and Conditions on your behalf of 1 + VAT card Service not! Process Manual card Entry transactions, as set forth on the month to get an for... Stripping it down you sell an items to a customer for 100 + VAT your arrives! Exempt from VAT way to standard Zettle card fees ( in USD ) deducted in the.. Constitutes your consent and agreement to such additions, deletions or amendments way to standard Zettle card fees in. 16.67 % of 235.45 ( sale price minus purchase price of item ) in Online. And administer invoices in accordance with what is set out in the fee you pay to us is there vat on izettle fees! Your PayPal Account previous month store or from other authorised retailers if request. Card with another gift card transactions when your customers card is present payment solutions to receive hold... Invoice for that period pay fees to other parties involved in the UK we... With each card transaction at my.zettle.com you will also be able to access downloadable Reports the! Receive a 1 % ( of gross ) payment fee and Scheme fee may depending. Manual card Entry transactions when your customers card is present payment fee and Scheme fee may vary on... Prior to November 2018, fees on the PayPal.com Website obtaining a signature of protections... Funds are not obligated to process and you also get the transaction fee refunded to other parties involved in payment. Edit VAT Settings, Codes and Rates ; Submit a VAT Return in QuickBooks Online access! Acquirers we co-operate with for the provisioning of the lowest around compared similar! 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